It also can synchronize Contacts, Events and Tasks between Outlook and Salesforce, as well as directly create Cases from received emails. Salesforce for Outlook is an executable application (.exe) that is installed on a Windows computer and allows a user to relate emails from their Outlook client to records in Salesforce.Įmails can be related to Contacts, Leads, Accounts, Opportunities, Cases, and even custom objects. Salesforce for Outlook (commonly referenced as SFO) was the first major iteration in connecting your email to Salesforce.